Ett Hem London
100% Silk Red Eye Mask
100% Silk Red Eye Mask
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* For Valentine’s Day delivery on 14th Feb, please select upon checkout, signature required, see delivery page for details *
If purchased with flowers, we will deliver in our luxury gift box measuring 60x20x20cm. Eye mask purchased on it own will be delivered in a small luxury box.
Add a personal touch with a free gift note, which can be included at checkout.
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Shipping
Mainland UK:
Standard Delivery: 3-5 days, £2.99 (Free over £60)
Express Delivery: 1-3 days, £9.99
Royal Mail 24hr Tracked (Signature Required): £15.99
London Courier (Named Day, Luxury Gift Bag): £34.99
Wedding Delivery (Tracked, Signed, Insured): £20.00
Dispatch: Peak season (Nov-Mar) dispatches within 2 working days, off-peak next working day. Orders after Friday midday ship Monday.
Packaging: Hand-tied, London-packaged. Multiple arrangements ship in one box unless requested otherwise.
International: Priority shipping available. Customers responsible for all duties/taxes (DDU).
Gift Wrapping: Flowers are carefully packaged, but paper may crease in transit. Contact us for express/bespoke delivery.
Please see Delivery Page HERE for further details
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Returns and Exchanges
ALL OUR FLOWERS ARE MADE-TO-ORDER - NO REFUNDS (except for faults). Due to the made-to-order and bespoke nature of our hand-tied flowers, crafted in London, we do not offer refunds unless the product is demonstrably faulty.
If you are dissatisfied with your flowers (excluding bespoke orders), we offer exchanges or gift vouchers. You have 30 days from receipt to return items in their original condition. Return delivery costs are the responsibility of the customer.
Please follow link HERE for details.